"Walk in emergency eye clinic is a good..."

About: East Surrey Hospital

What I liked

The walk in emergency eye clinic worked well. Total time at the hospital was under 2 hours. The staff were friendly and helpful and fully answered all our questions.

What could be improved

Signage was poor, and we only found put where to go by first phoning for directions and then asking people on site. It was not clear what the opening times were. There was no I formation on the NHS or hospital web site

Story from nhs.uk


Response from East Surrey Hospital 9 years ago
East Surrey Hospital
Submitted on 29/03/2011 at 11:51
Published on nhs.uk on 17/04/2011 at 10:51

Thank you for taking the time to comment on your experience at East Surrey Hospital. We're pleased you had a good experience in the eye clinic. Your comments about the signage, opening times and website will be fed back to our management team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful