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"my mother is left with no confidence in..."

About: Cumberland Infirmary

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my mother went to a&e with a pin sticking out from her elbow looked as if it was ready to puncture the skin from the inside out ,was bruised and extremely painful.She had it xrayed,had two lots of blood taken and then had to wait five hours in total to be told she was being sent home,arm in a sling,Pin still sticking out.and just to wait for her outpatients appointment in eleven days time.I am embarrased to say that i work at the cumberland infirmary and it upsets me to say she has now got no confidence in them whatsoever. logo
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Response from Cumberland Infirmary 5 years ago
Cumberland Infirmary
Submitted on 26/02/2016 at 08:05
Published on on 27/02/2016 at 01:32

Dear Sir/Madam –

A recent audit of the Trust responses on this website has identified that we did not respond to your comment in an appropriate timeframe.

Please accept our apologies for this error.

If you feel that you would still like a response to your comment please resubmit your feedback and this will be dealt with immediately.

Many thanks for taking the time to post your thoughts and again, apologies that we failed to respond at the time.

Best regards,


Patient Experience

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