I had an echocardiogram at Chase Farm Hospital recently and it was a terrible experience. The lady who did it hardly acknowledged my existence, and ignored me apart from instructions. The worst was her lack of sensitivity to the fact that I was lying on the chair exposed because the exam necessitated removing clothes for access to the chest. At one point she has to leave the cubicle for a few minutes and left the curtain open even though there were other people in the room, including another male patient. I could not get up to close it because I was connected to the machine, and the hospital gown wouldn't close properly because of the wires and gel. I could only ask her to close the curtian when she returned. Later she also called in a male colleage to discuss something unrelated to my examination, and neither asked if I was fine with him coming in while I was half naked. I left feeling humiliated even to the point of assaulted. It was horrible, unprofessional and seems like staff could benefit greatly from sensitivity training. I would recommend future female patients to go elsewhere for an echo.
"Had a terrible experience and hope to never be..."
About: Chase Farm Hospital / Cardiology Chase Farm Hospital Cardiology EN2 8JL
Posted via nhs.uk
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