"Upto going to the ward all was good, the..."

What could be improved

When the evening meal was served on the ward on the day of my operation, I was only offered the meal (Halal) which the previous occupant, who had since been discharged, had chosen. I was not offered an alternative and consequently had to wait until breakfast for a meal. By the time of the evening meal I had already been nearly 24 hours without food due to fasting prior to the operation.

I found the constant noise from the 5 other televisions in the bay very disturbing, creating a constant audible irritation that was impossible to block out. Also, the person in the bed next to me continued to watch television until one o clock in the morning, and despite him using the headphones, I was still able to hear a disturbing background noise.

As a result of this, I made all possible efforts to be discharged as rapidly as possible.

Finally, it was not easy to speak to staff in a private or confidential manner.