What I liked
nothing on this visit
What could be improved
continuity of care, seeing a doctor who was only F1, couldnt take blood sample or put cannula in. said she would come back, didnt, went to lecture. a consultant put a cannula in ready for someone to take a blood test, he couldnt as he was only there to insert needle, nobody came to take any blood all day. was given pain relief but promised surgeon never arrived i was in severe pain 5 weeks post op gall bladder removal. arrived by ambulance at 9.30a.m at 3 p.m a junior doctor came and said i probably had a peptic ulcer, sent me home to see my gp. i travelled 26 miles home in agony with no discharge letter, and no blood test taken, and no pain relief. department was busy but i am 65yrs old and ill, and didnt even see a qualified senior doctor. came home worried, in pain, unable to eat at all. other experiences have been mixed but this time makes me worried about being taken there again.
i would like to make a formal complaint but do not know how to and am too ill and i may have to go there again.
"worrying and disgusted at junoir doctors..."
About: Royal Shrewsbury Hospital Royal Shrewsbury Hospital Shrewsbury SY3 8XQ
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