"Overall very satisfied"

About: National Hospital for Neurology & Neurosurgery - Queen Square

What I liked

I & my family were very impressed with the care I received especially from the consultant & the team; also like to thank the nurse for his dedicated nursing & care

What could be improved

Perhaps the language barrier between some nurses & patients at times!

Story from nhs.uk

Responses

Response from National Hospital for Neurology & Neurosurgery - Queen Square 9 years ago
National Hospital for Neurology & Neurosurgery - Queen Square
Submitted on 16/03/2011 at 15:46
Published on nhs.uk on 17/04/2011 at 10:51


Thank you for your kind comments. We very much appreciate that you have taken time to post these to us.

We constantly strive to ensure that communication between our patients and all frontline medical teams is as clear as it possibly can be. We are sorry that this has not been your experience.

We would be happy to investigate your experiences should you wish to do so.

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