"A and E, ICU and Ward 2C Care of my Wife"

My wife was admitted as an emergency to Whiston Hospital on evening of 19th after I, with the help and support of my brother-in-law and his wife, had taken her to A and E due to my increasing concern about her severe lethargy, drowsiness and vomiting. These feelings of increasing illness had developed over the previous couple of weeks. Once she had been seen by the Triage nurse, her blood was taken and tested and within minutes, the tests having been repeated to confirm the initial concerns noted through the results of the first tests, we were quickly told she would need to be admitted as the sodium levels in her blood were dangerously low (at a level of 105 rather than the average of 135) which required very urgent attention. The doctor reported his findings in a clear and caring manner which helped in putting my wife at ease. From the time of her admission to the intensive care unit through to her time spent on Ward 2c, the care and treatment my wife received was of the highest quality. The Doctors, nurses and support staff all responded to her needs in a warm caring and sympathetic manner and at all times, kept her fully briefed with regards to the treatment administered and their expectations of that treatment. They were happy and at all times ready to answer questions we raised which we felt were always answered openly. Given the pressures we were fully aware the hospital was under in terms of high volumes of patients requiring their services, the service provided to my wife could not have been bettered. We will be eternally grateful for the help my wife received and know that without the timely professional intervention of all the staff concerned, her condition could have resulted in her major organs failing with the unthinkable outcome that could have then followed.

Once again, our sincere thanks to all concerned.