"Five hours of my life wasted in a..."

About: East Surrey Hospital East Surrey Hospital Redhill RH1 5RH

Posted via nhs.uk 14 years ago

What I liked
Nothing
What could be improved
The waiting area, waiting time, communication with patients, honesty of staff, respect for patients and their familiy and friends.
Anything else?
I could not recommend this hospital based on the quality of service I witnessed today.

More about:

communication

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East Surrey Hospital

Submitted on 29/03/2011 at 12:08

Published on nhs.uk on 17/04/2011 at 10:51

Thank you for taking the time to comment on your experience at East Surrey Hospital. We take all comments seriously and feed them back to individual teams to improve our services. You haven't said which department you visited and we would very much like to know so we can investigate. If possible, please contact our Patient Advice and Liaison Service (PALS) which is available to listen to concerns, suggestions or queries and can help sort out problems quickly on your behalf. You can contact PALS by telephone on 01737 231958, email: pals@sash.nhs.uk, or by writing to: PALS, East Surrey Hospital, Canada Avenue, Redhill, Surrey RH1 5RH.

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