What could be improved
Appointment were running very late with no information being given to patients.
Anything else?
My husband's first appointment with a consultant was 19th October 2010. According to the NHS web site patients have the right to receive treatment within 18 weeks of their referral by a GP or first consultation at the hospital. My husband has now been waiting 20 weeks since his first consultation and 22+ weeks since the referral from his GP. At the second consultation on 15th November we were lead to believe that treatment would follow 4/5 weeks later.
"Waiting time for treatment has exceeded..."
About: Manor Hospital Manor Hospital Walsall WS2 9PS
Posted via nhs.uk
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