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when you need top quality care with...

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"when you need top quality care with..."

About: Freeman Hospital

What I liked

the Freeman Hospital is a specialist cardiology centre, hence my transfer from Carlisle late on a Sunday night. Whilst they are clearly extremely professional and proficient when it comes to treating cardiac conditions, the staff do so much more than just provide great medical care. The friendliness, patience and throughtfulness shown by every doctor, nurse, cleaner, cook etc was fantastic. Having a heart attack is fairly stressful (!) but the lengths the staff go to in order to ensure you are comfortable and relaxed really aids recovery. Every table, injection, procedure was fully and patiently explained. The rehab nurse was thorough and gave as much of their time as was needed. If you are unfortunate enough to find yourself having heart problems, the Freeman is definitely the place to be

What could be improved

Nothing

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Responses

Response from Freeman Hospital 13 years ago
Freeman Hospital

Submitted on 08/03/2011 at 08:08
Published on nhs.uk on 17/04/2011 at 10:51

Thank you for your comments in respect of the service you experienced within our Cardiothoracic Department this week. As an organisation we aspire to the highest standards at all times and are delighted to get such feedback about your care, treatment and all of the staff involved. This has been passed onto the Department involved, who will be encouraged by your kind remarks.

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