"Treated quickly, efficiently and..."

About: Western Eye Hospital

What I liked

Kind friendly reassuring staff who treated me like an adult and listen to what I had to say. Have never been to a hospital in this Group and I was well satisfied. Thank you.

What could be improved

I waited 2 hours not an exceptionally long wait but a speed up, if possible, would be nice.

Anything else?

Great staff attitude.

Story from nhs.uk


Response from Western Eye Hospital 9 years ago
Western Eye Hospital
Submitted on 01/03/2011 at 13:01
Published on nhs.uk on 17/04/2011 at 10:50

Thank you for taking the time to post your comments. The Trust is delighted to know that you had such a positive experience of care at the EWestern Eye Hospital and we thank you for your kind expression of appreciation. .

We also appreciate the helpful comments with regard to improvements.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful