"Pleased to be pain free for a few..."

About: Dorset County Hospital

What I liked

This was on the occasion of having back injections

General atmosphere very pleasant and staff helpful and polite at all times

Apart from my comment in the box below I am quite happy with the service provided.

What could be improved

It could have been improved by not having all the patients there for the same e g 2 pm.

It appears that whatever time you arrive, other patients with a name nearer the beginning of the alphabet are seen first.

The last time I arrived at 1 45 pm and was the last but one to be called for the afternoon session,. despite the fact that I was the first one there, and wasn`t able to be collected until 6 00 pm

This has happened on every occasion but i have never before filled in a survey

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Response from Dorset County Hospital

Thank you for your comments. All feedback is welcomed by Dorset County Hospital NHS Foundation Trust in our efforts to continually monitor and improve the patient experience.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful