"Pleased to be pain free for a few..."

About: Dorset County Hospital

What I liked

This was on the occasion of having back injections

General atmosphere very pleasant and staff helpful and polite at all times

Apart from my comment in the box below I am quite happy with the service provided.

What could be improved

It could have been improved by not having all the patients there for the same e g 2 pm.

It appears that whatever time you arrive, other patients with a name nearer the beginning of the alphabet are seen first.

The last time I arrived at 1 45 pm and was the last but one to be called for the afternoon session,. despite the fact that I was the first one there, and wasn`t able to be collected until 6 00 pm

This has happened on every occasion but i have never before filled in a survey

More about:

Story from nhs.uk

Responses

Response from Dorset County Hospital 8 years ago
Dorset County Hospital
Submitted on 12/01/2012 at 13:13
Published on nhs.uk on 14/01/2012 at 04:00


Thank you for your comments. All feedback is welcomed by Dorset County Hospital NHS Foundation Trust in our efforts to continually monitor and improve the patient experience.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful