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i feel quite relaxed about having to...

Story from nhs.uk

"i feel quite relaxed about having to..."

About: Wansbeck Hospital

What I liked

Thought the nurses on ward 7 were brilliant, always attentive and very relaxed and cheerful too. My 4th visit to this ward in the last 3 years and ive always had great care

What could be improved

Quicker discharge. On last stay i was told i could leave at 8.15am as soon as my tablets came up from the pharmacy, however i wasnt able to leave until 3.30pm. This seemed a long wait and a waste of the bed i was occupying that someone else surely could have used.

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Responses

Response from Wansbeck Hospital 13 years ago
Wansbeck Hospital

Submitted on 04/04/2011 at 10:49
Published on nhs.uk on 17/04/2011 at 10:52

Thank you for your very kind comments posted on the NHCT website regarding the care afforded to you at Wansbeck General Hospital.

Patient feedback is always appreciated and I have noted your comments concerning the availability of medication for discharge. I have raised your comments with our Chief Matron who will take this to the next Transfer and Discharge Group. Thank you for taking the time to write.

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