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"Hospital Comment"

About: The Royal London Hospital

What I liked

Nothing

What could be improved

Everything needs to improve as its not working obviously! How is this hospital carry on as it seems most people that come have awefull experience. I mean i had a nurse lie to me for 3 hours about my CT Scan. I asked them every hour to find out for me and they kept lying until they couldn't lie anymore and told me iave to stay in for xtra 3-4 days!

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Responses

Response from The Royal London Hospital 12 years ago
The Royal London Hospital
Submitted on 03/05/2011 at 11:30
Published on nhs.uk on 04/05/2011 at 04:00


Thank you for taking the time to share your views. We are disappointed your experience was not up to your expectation. We would be happy to discuss your experience in greater depth in order that we can identify and clarify areas and consider the appropriate corrective action.

We invite you to contact the Circulatory Respiratory and Metabolic Governance team 020 7377 7000 ext 2713

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