Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Ward 7 At Good Hope

Story from nhs.uk

"Ward 7 At Good Hope"

About: Good Hope Hospital

I was brought in during the night last week with a chest infection.

The staff were very welcoming and one particular staff member who I think is a nurse assistant. Nothing was to much trouble and she showed such kindness and compassion in a difficult situation. A real credit to the ward and hospital as a whole. Thank you for the middle of the nights cups of tea when I couldn't sleep!

The day team were fab even if it was a bit more hectic and loud, particularly a couple of members of staff . Overall a great stay, swift discharge and well organised which meant I could get home sooner. Oh and the food was so much better than expected!

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Good Hope Hospital 7 years ago
Good Hope Hospital

Submitted on 15/01/2018 at 14:58
Published on nhs.uk at 15:31

Dear Patient,

Thank you for taking the time to post your comments regarding the care and treatment you recently received on Ward 7 at Good Hope Hospital.

I am pleased that you had such a good patient experience whilst you were on the ward and that the food was much better that you had expected it to be.

I shall forward your posting to the senior management team as well as the Catering Manager.

I will ask that your posting is shared with the staff, as I am sure they will be delighted to read your positive comments.

Once again, may I take this opportunity of thanking you for your posting.

All feedback is important to us, as we continually strive to improve our service for all patient’s and visitors.

I do hope are recovering well following your chest infection.

Best wishes

Jenny Langham

Patient Services Officer

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k