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"7 Teeth surgery"

About: Queen Victoria Hospital (East Grinstead) / Oral surgery

(as the patient),

We woke at 4 45 am to leave for Queen victoria hospital East Grinsted,it was very windy and heavy rain,we arrived at 6 40am,found main theatre recepetion,got signed in,i was told i might not be kept in over night even thoough a bed had been booked for me,a lovely staff nurse Amanda sorted me out,booked me in,and told me i will be staying over night,she was lovely,see the surgeon and his assistant which were lovely to,and the anaesthetist,at about 11am it was my turn to go down to theatre,i did explain my veins where no good to put canula in,after the third attempt i was sent to sleep,didnt feel too good when woken up,was sick a few times,recovery nurse lovely,after a while sent to Margret Duncombe ward,the staff where lovely,Health assistant Daisy was lovely,she done me lovely strawberry and icecream milkshakes,because of my over active bladder and being on a drip i kept needing to use the comode,as i didnt get my walking stick till about 6pm with my bag,night staff lovely too,assisted with tablets and milkshakes,at 9am the surgeon come back around and looked in my mouth as said all was fine,so i could ring my partner to come from chatham to come and get me,paper work sorted out before he arrived,no waiting around to be discharged,i waited 14 months to have these 7 teeth out,i would say without a doubt that this hospital is amazing,thank you to everyone

Environment

Environment

Liquid

Liquid

Medication

Medication

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Responses

Response from Nicolle Ferguson, Patient Experience Manager, Queen Victoria Hospital NHS Foundation Trust 6 years ago
Nicolle Ferguson
Patient Experience Manager,
Queen Victoria Hospital NHS Foundation Trust
Submitted on 15/01/2018 at 14:13
Published on Care Opinion at 16:02


picture of Nicolle Ferguson

Dear Rosanda

I am so pleased that you have posted your most recent comment and updated me on your progress.

I know that you had a long wait to receive your dental treatment and am delighted that all the staff that you came into contact with provided you with such good care and that you had a positive experience. It is always gratifying to read such comments and it is also pleasing to know that our hospital services have made such an impact.

I wish you all the very best and to thank you again for your feedback.

Kind regards

Nicolle

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Rosanda (the patient)

please let the staff know that i was on to keep up the good work and thank you for there care and support

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