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"The wonderful care and treatment"

About: Dumfries & Galloway Royal Infirmary / Rheumatology General Practices in D&G

(as the patient),

Over several months I slowly lost my usual energy and appetite (usually very good for 88!), started to have headaches and my jaws became so tired and heavy that I couldn't chew or swallow.  Then over a weekend found my eyes couldn't focus properly, so Monday morning went to see Dr. Christie at Shebburn Surgery. "My patient has given the diagnosis!", says he: " - you have temporal artritis".  Blood tests taken, steroids prescribed.  Next day he saw me again, the eyes now much improved and I generally feeling so much better.  Within 3 days I was summoned by phone to the new D&GRI Emergency Rhuematology clinic, seen for a very thorough half-hour appointment with Dr. Drever followed by X-rays.  Next day, back to Dr. Christie at Shebburn Surgery who already had Dr. Drever's report (and I had a copy by letter). 

This wonderful care and attention continues - regular blood tests, slowly reducing steroids, etc.  I cannot praise such service too highly.  And at Shebburn Surgery if you want to see the doctor you go and sit in the waiting room - no appointments!

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Responses

Response from Annette Finnigan, Senior Patient Experience & Safety Officer, Acute and Diagnostic Services Directorate, NHS Dumfries and Galloway 4 years ago
Annette Finnigan
Senior Patient Experience & Safety Officer, Acute and Diagnostic Services Directorate,
NHS Dumfries and Galloway

I am a Senior Patient Experience & Safety Officer for Acute and Diagnostic Services

Submitted on 16/01/2018 at 08:18
Published on Care Opinion at 08:48


Dear Matakana,

Thank you for taking the time to share your story. I know the teams will be incredibly touched by your kind words and compliments.

I am so pleased to hear that your eyes have improved and that you are feeling much better.

Regards,

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