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"Waiting time"

About: Hospital Of St Cross / Rheumatology

On NHS website says that average waiting time is 3 days!!!! I tried book an appointment and it was waiting time 96 days!!!!

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Responses

Response from Hospital Of St Cross 6 years ago
Hospital Of St Cross
Submitted on 30/01/2018 at 12:08
Published on nhs.uk at 14:02


Dear Mr Bartnik,

Thank you for leaving comments on NHS Choices. I am very sorry for the difference in the waiting times displayed on the NHS website.

We will talk to the NHS Choices team to ask them if this can be changed.

If you do wish to speak to our Patient Advice and Liaison Service (PALS) team about your experience, you can contact them on 0800 028 4203 or by email on feedback@uhcw.nhs.uk .

Thank you again for taking the time to share your feedback, we appreciate all comments both positive and negative, as it helps us to better understand our patients’ needs and to continually improve.

Communications Team

University Hospitals Coventry and Warwickshire NHS Trust

Telephone: 0800 028 4203

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