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"Staff never had a long face!"

About: North Staffordshire Combined Healthcare NHS Trust / Older people's mental health

(as a carer),

My wife who had dementia had an 8yr stay at the Hazelhurst Unit in the Harplands Hospital for the mentally impaired. The staff were brilliant with her - they always had time for the patients and they also cared for the carers.

I feel it needs to remain exactly as it is as all these other services are shaken up. I remember that the staff never had a long face, they were always cheerful and it made a big difference to my wife and to me knowing I was leaving her in good hands. She was very well cared for. She had very complex needs, she was incontinent, was in a wheelchair and had severe dementia. All her needs were met - I have nothing but praise for the staff. They made sure that her physical problems were treated, and also made sure that she was happy and mentally healthy. I was so impressed. I hope nothing happens to this unit - I think very highly of it.

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Response from North Staffordshire Combined Healthcare NHS Trust 10 years ago
We are preparing to make a change
North Staffordshire Combined Healthcare NHS Trust
Submitted on 15/03/2011 at 16:04
Published on Care Opinion at 16:16

Thank you very much for taking the time to post your comment at the recent engagement event at the Willfield Centre. All comments are being collated and will be used to inform the development of the options for mental health services.

Once the options have been finalised you will be informed that the options are ready for formal consultation. We hope that you will continue to provide your feedback which will inform the future direction of services for Combined Healthcare.

We also thank you for you very much for your kind comments about the carer and treatment from the staff at the Hazelhurst Unit. We will ensure that these comments are passed on to the relevant staff.

With kind regards

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