I visited A&E overnight at Lincoln County Hospital early in the new year after being told to get to A&E within an hour by the 111 service.
The A&E reception staff were clear and understanding as was triage. I was asked to return to the waiting area and was told I'd be seen by a doctor within roughly 30 minutes, however this ended up being a 2 hour wait.
After seeing the doctor, I was asked to return to the waiting room again whilst he phoned the on-call consultant. It was less than 30 minutes before the consultant appeared, in which, the a procedure was completed and I was allowed home.
I cannot fault the staff at Lincoln Country A&E, they were incredibly attentive and welcoming. However there did appear to be a distinct lack of staff and a long wait time considering the waiting room was barely full.
There were many people asking A&E reception where they were located in the queue. It would be good to have a TV screen with the average wait time.
It's recommended to phone the 111 service, however on this occasion I felt the service didn't provide much information apart from visit A&E.
"A&E via 111"
About: East Midlands Ambulance Service NHS Trust East Midlands Ambulance Service NHS Trust Nottingham NG8 6PY Lincoln County Hospital / Accident and emergency Lincoln County Hospital Accident and emergency Lincoln LN2 5QY
Posted by MonoDuck (as ),
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