"A & E VISITS"

I have unfortuneatly had to visit A &E 3 times by ambulance over the Christmas period. Ambulance crew on each occasion have been absolutely fantastic. The first 2 times i wad admitted to ward 2 which was very well run although was concerned as to how they found a bed at 3am - was hoping and praying that someone hadnt been discharged at that time.

I was admitted in agony with chest pain and tests showed some concerns over my heart function. The first doctor i saw should not be a doctor. He had no people skills at all and when asking me questions was mumbling and looking at the wall.

Nurses great but rushed off their feet. I appreciate the hard work and pressures our NHS face as i work in the medical profession myself.

I would like to highlight the appalling treatment on the 3rd visit.

I was taken to hospital by ambulance again with severe chest pain and concerns over my heart and the fastness of my heart.

On arrival at A &E i was still on the ambulance trolley for half hour due to department being busy. I felt for the paramedics as i needed to be moved so they could continue their duties

Eventually i was transferred to some chairs in a corridor and left there in agonising pain and feeling like i was about to collapse. Surely this isnt the right treatment for someone with chest pain. After what seemed like forever probably about half hour i was taken to a cubicle, no one did ecg again so that was way over hour and half since paramedics did last one. They put a cannula in my veins and gave me high dose of morphine for pain. After 5 mins of morphine going into my veins i was told to go back to the chairs.

I couldnt walk was sick and felt like i was dying but left on the chairs for hours.

No one came to check on me, i mentioned to someone passing that i thought i was having some sort of reaction to drugs as my face was swelling and i was itching all over - no one came to investigate they just left me.

After 5 hours and an inexperienced doctor who didnt listen to me and had to keep asking someone else for advice i chose to go home and hopefully not die.

I understand chest pain to be serious and i wouldn't treat a dog the way i was treated. I understand the department is busy and alot of people do waste nhs time. I was polite and couteous and grateful all through my treatment and visits but sadly wasnt treated the same by doctors and the department.

I am now at home waiting for urgent tests on my heart and very anxious and concerned that if my pain is bad again i am told i have to go back to A & E, hopefully that wont happen