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"Poor Infection control affed tp previpus..."

About: Royal Albert Edward Infirmary

The quality of imfevtion control is poor with dirty blood splatteref bed and sheets hours aftet the elderly patient haf a life saving operation.

Whilst the chances af full recovery wet adbised at 40% one is certain the Registrar didn't take into account yhe almost victorian watd vondition of Orrell Ward the lack of empathy from staff the deliberate ignoring of perinent questions and the lack of suitable ICU accomodation.

The avoidance of complaint hearing was deafening.

Amazing also that when reading the patiebt revords it was swiftly removed

Well done Wigan no doubt a raise for the CE

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Responses

Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust 7 years ago
Susan Heighway
Patient Relations / PALS Manager , Patient Relations / PALS,
Wrightington, Wigan and Leigh NHS Foundation Trust
Submitted on 28/12/2017 at 10:18
Published on Care Opinion at 15:01


Thank you for your posting. We were sorry to read your comments and as a Trust would appreciate it if you would contact the Patient Relations Department so we can look in more details at your concerns. We can be contacted on 01942 822376 or by e-mail on Patient.Relations@wwl.nhs.uk

Kind regards

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