I went for an early pregnancy scan at the EPU, Lanesborough Wing. Met by a terrifically rude and surly receptionist who seemed to spend more time obtaining drinks and wondering around the shop floor than dealing with clients, i.e. pregnant women, some of whom were scared and vulnerable. I was one of them.
I was treated as a nuisance. When I tried to change the phone number I had provided, they actually threw her hands up in the air and looked at their colleague.
I am afraid I was quite disgusted with this person and will be making a formal complaint.
The rest of the EPU were fantastic - shame on this person.
"St Georges"
About: St George's Hospital (Tooting) / Gynaecology St George's Hospital (Tooting) Gynaecology SW17 0QT
Posted by pleasebepolite (as ),
Do you have a similar story to tell?
Tell your story & make a difference
››
Responses
See more responses from St George's Hospital (Tooting)