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"Can't praise it enough!"

About: Shepton Mallet Community Hospital

Five star treatment in a five star hospital; I cannot praise them enough.

A very short waiting time, excellent caring staff at all levels in a happy and friendly environment who put me at ease from the time of my arrival until I left 36 hours later, following a total hip replacement.

The operation itself was handled so well and I had soft calming music played through earphones throughout the procedure.

From the consultant and anaesthetics staff to aftercare from the doctors, nursing staff, physiotherapist, catering staff and cleaners was outstanding, just what you need during the recovery period, and the 24 hour helpline after discharge is very reassuring.

I won't be so apprehensive next time if I had to have the other hip replaced.

Please pass on my thanks to all the staff.

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Responses

Response from Shepton Mallet Community Hospital 6 years ago
Shepton Mallet Community Hospital
Submitted on 18/12/2017 at 14:42
Published on nhs.uk at 15:37


Thank you for this feedback. However, whilst the Community Hospital in Shepton Mallet is our trust hospital, the Treatment Centre where you will have had your operation is actually run by Care UK and not our NHS trust. I have passed your feedback onto their team.

If in the future you have any queries relating to services within the Somerset Partnership NHS Foundation Trust (SOMPAR), please feel free to contact our PALS team on 01278 432022

With kind regards

The PALS team

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