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The care was second to none

Posted By Happy with NUH

"The care was second to none"

About: Nottingham University Hospitals NHS Trust - City Campus / Respiratory medicine

(as a relative),

Dad was transferred from RAU onto Southwell where he spent two weeks suffering from pneumonia. The care he received on the ward was second to none. The ward clerk, HCA’s, nursing staff, student nurses, Doctors, kitchen staff all made his stay on the ward more bearable. When he was waiting for his surgery and very nervous, his named nurses were on hand to answer questions and tried to put him at his ease. His surgery went very well and he is home making a good recovery. Please pass on all of our thanks to Southwell, particularly White Bay

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Responses

Response from Nottingham University Hospitals NHS Trust 6 years ago
Nottingham University Hospitals NHS Trust

Submitted on 15/12/2017 at 12:01
Published on Care Opinion at 12:07

Thank you for this feedback. It’s a team effort! We have a fabulous team on Southwell Ward. Your feedback highlights how every element of care contributes to a positive patient experience. I’ll share your thanks with each member of the team.

Have a lovely weekend and please send our best wishes to your dad for his recovery.

Kind regards,

Leanne Marshall

Ward Sister, Southwell Ward.

Update posted by Happy with NUH (a relative)

I certainly will Leanne and thank you, I shall pass that message on.

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