"Professional and Stress free."

About: Grantham & District Hospital Grantham & District Hospital Grantham NG31 8DG

Posted via nhs.uk 14 years ago

What I liked
The appointment was sooner than expected.
The greeting at reception was friendly.
I was seen on time.
The examination was thorough.
The results and treatment plan were fully explained.
In all it was a professional and stress free experience.
What could be improved
The parking situation was horrendous.AppointmentsCar ParkReception

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Jennie Negus

Head of Patient Experience,

United Lincolnshire Hospitals NHS Trust

Submitted on 10/09/2012 at 13:12

Published on Care Opinion at 15:07

I am very sorry that the parking arrangements at Grantham were such a down point of what was, otherwise a very good experience when you were with us. We have over recent months introduced revised parking systems which I hope patients find an improvement.
I am very pleased however to hear that everything else went so well - and despite my very late response (we have only recently developed our systems for reading and replying to postings and are working through older postings) even after such a period of time your comments are still valuable to us and have been shared with the staff.
Thank you again

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