"Good, professional teamwork made it a..."

About: Grantham & District Hospital Grantham & District Hospital Grantham NG31 8DG

Posted via nhs.uk 14 years ago

What I liked
My out-patient visit to the Opthalmology Department was very well organised to ensure maximum use of time with no delays. Good teamwork.
Plenty of time was taken to explain the examination and the results.
Pleasant environment.
What could be improved
Nothing on this visit.EnvironmentDay treatmentOpthalmology

More about:

opthalmology

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Jennie Negus

Head of Patient Experience,

United Lincolnshire Hospitals NHS Trust

Submitted on 10/09/2012 at 15:05

Published on Care Opinion at 15:08

Whilst my reply to you is extremely late I would like to say that your feedback is still very valuable to us. We have only recently developed the methods for reading and replying to postings here on a regular basis and felt it important to track back through older stories as well - there is always something to learn even after such time; for example the importance of teamwork and efficiency will always be a key point for us.
Thank you for taking the time to give your feedback - I am only sorry that it has taken us so long to read and respond.

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