"Not being listend to by staff when asking to..."

I came into the surgery to speak to one of the staff about a medicine which was missed off the prescription. I explained that I had wrote the name on my repeat prescription but unless the staff member spoke to the doctor themself it would not be added.

When I came in to pick up the prescription and called in to golcar pharmacy, lo and behold it was missed off.

I then went back to the surgery to complain only to be told that they were now closed and would look into the matter in the morning . This is not the first time this has happened to me with other medicines it is now become tiresome and time for Fieldhead Surgery to wake up.