"Excellent"

About: Royal Derby Hospital

What I liked

I was contacted personally by a consultant by phone and taken straight in after relatively routine blood tests flagged up a serious problem.

I was treated extremely quickly, with kindness and consideration from all members of staff. Having to stay in I found all the staff exceptionally helpful and kind from cleaners to consultants. This level of care has continued in my numerous follow up appointments and clinics.

What could have been a very frightening and stressful time was made a great deal easier by the care I have, and continue to, receive.AppointmentsFollow upConsiderateContinuity of carePatient careTelephoneBlood testConsultants

Story from nhs.uk

Responses

Response from Royal Derby Hospital 9 years ago
Royal Derby Hospital
Submitted on 10/02/2011 at 10:44
Published on nhs.uk on 11/02/2011 at 04:00


We are really pleased to hear that the care you receive at the Royal Derby Hospital is of the highest standard, our staff try very hard to provide the best possible patient care and will be happy to hear such positive feedback, thank you.

J. Roberts, Communications

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