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Trying to contact pain management clinic

Posted By Emmaroids

"Trying to contact pain management clinic"

About: New Stobhill Hospital / Pain management- NSH

(as a carer),

No one answers the phone.   No voicemail.   No other department can take a message or transfer the call.   

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 7 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 12/12/2017 at 09:54
Published on Care Opinion at 11:51

picture of Nicole McInally

Dear Emmaroids

I am sorry to read that you have been unable to contact the Pain Clinic at Stobhill Hospital. Can I suggest that you telephone 0141 347 8005 or 0141 355 1492?

If you continue to have problems please let me know.

Kind Regards

Nicole

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 7 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 14/12/2017 at 13:20
Published on Care Opinion at 13:55

picture of Nicole McInally

Dear Emmaroids

I am sorry to hear that you were unable to contact the Pain Management Service.

Can I ask what telephone number you were dialling and which part of the service you were accessing e.g. General Pain, Psychology or Physiotherapy so that we can resolve this issue?

Many thanks

Aline Williams - Service Support Manager & AHP Pain Team Lead

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