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Totally unacceptable, if I was an animal...

Story from nhs.uk

"Totally unacceptable, if I was an animal..."

About: Lymington New Forest Hospital

What I liked

The large exit door so I could leave quickly.

What could be improved

Just about everything. Staff returning calls when promised. Being seen on time.

Anything else?

I would never, never use this Hospital again. If you have other options on the choice form use them otherwise you will have endless delays before you get an appointment and then you'll get no choice of the day or time. This Hospital is run for the staff and doctors not the sick poeple who have to use it.AppointmentsDoctors

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Responses

Response from Lymington New Forest Hospital 13 years ago
Lymington New Forest Hospital

Submitted on 15/02/2011 at 14:30
Published on nhs.uk on 16/02/2011 at 04:00

Thank you for taking the time to post your comments about your dissatisfaction with the service you have received from Lymington New Forest Hospital. At the hospital we endevour to provide both an efficient and high level of service and I am sorry that in this case it has not been apparent. I would be grateful to have to opportunity to discuss this with you directly. If this is of interest then please do not hesitate to contact me.

Ben Prior

Patient Experience Officer

01590663089

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