"A&E Triage Experience"

About: Blackpool Victoria Hospital / Accident and emergency Blackpool Victoria Hospital Accident and emergency Blackpool FY3 8NR

Posted via nhs.uk 7 years ago

Just to add a review to thank the staff - Staff Nurses and Matron on A&E last night. Extremely busy, beds full and corridors lined with patients, however, the nursing team in triage were simply outstanding - thoughtful, caring while also being thorough, professional and retaining a sense of humour.
Many thanks again to the team for their care

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Blackpool Teaching Hospitals NHS Foundation Trust

Submitted on 29/11/2017 at 16:29

Published on Care Opinion at 16:35

Good afternoon,
Thank you for taking the time to leave feedback regarding your positive experience whilst in our Accident & Emergency department. It is fantastic to read that despite the department being extremely busy you found the nursing team to be outstanding, thoughtful, caring, and thorough alongside having a good sense of humour!
I will pass your feedback on to the teams involved so they can see the positive impact they had on you when you were in the department.
Kindest Regards
Leanne Macefield
Patient Experience & Involvement Manager

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