What I liked
i found my time at the hospital fine most staff were very pleasent and willing to help
What could be improved
the lack of nursing staff on the childrens ward was very disappointing as this only leads to mistakes being made as i witnessed first hand during our 9 day stay over the christmas period my 4 month old son became victim to one of the errors that occur when staff are not taking the time out to check patients information properly as 1 nurse gave my 4 month old baby medication that was not ment for him as at this point he was on no medication, which was then tried to be kept hush hush was told a full investigation would take place but the nurse who made the error was working on the ward 2 days later this was a very dangerous situation to put a baby in but to let the nurse continue to work after this without an investigation is disgusting to say the least i have so far not received any feedback about the incident as promised would happen another incident that will try to be brushed under the carpet these people should be ashamed of themselves.
disgusted by the way things are handledCommunicationChildrenNursing staff
About: Manor Hospital Manor Hospital Walsall WS2 9PS
Posted via nhs.uk