What I liked
Most of the staff tried their best to be helpful and supportive.
What could be improved
The care park could have the other floor open so that there is somewhere to park on a Monday afternoon. The temporary restaurant could also offer a better range of hot food and some salads. More basic equipment on the wards like commodes and spare chairs to take patients to the toilet.
My mother, who was always satisfied with the care she received at Selly Oak, was so stressed out by the whole experience she never wants to go to the hospital again.StressFoodPatient careTemperatureCanteenWardToilets
"The most stressful experience of years..."
About: Queen Elizabeth Hospital (Birmingham) Queen Elizabeth Hospital (Birmingham) Birmingham B15 2TH
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