"Acute medical unit (ward 4) deserve a medal"

About: University Hospital Of North Durham University Hospital Of North Durham Durham DH1 5TW

Posted via nhs.uk 7 years ago

Spent 2 nights on the ward unexpectedly mid November from the moment I woke up on the ward to the moment I was discharged I received the best care I could ask. Docs and nurses were fast, friendly and efficient the wards porters and cleaners/carers were funny and friendly constantly asking if everyone was ok, refilling peoples waters and nipping to get nurses if we had questions. 10/10 I couldn't think of anything they need to change. Thanks again.

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University Hospital Of North Durham

Submitted on 07/12/2017 at 13:20

Published on nhs.uk on 08/12/2017 at 03:36

Thank you for providing feedback on your recent visit to Ward 4 at University Hospital of North Durham.
I am very pleased to hear that you had a positive experience and that you are happy with the care you received.
The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Ward Manager to pass onto the staff on your behalf. I know they will be encouraged by your positive comments.
Thank you for leaving your comments on NHS Choices.
Patient Experience Team
County Durham and Darlington NHS Foundation Trust
Tel: 0800 7835774

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Acute medical unit (ward 4) deserve a medal

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