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"Wouldn't think of staying anywhere else"

About: Anam Cara, Respite Service

(as a staff member posting for a patient/service user),

Environment

Environment

Cant say a bad word about the service. Always gets the help I need. I come here often to give my family a rest. It doesn't matter if I am looked after by a man or a woman. I had a young man help me with my socks and shoes this morning.

Cleanliness

Cleanliness

I think its very good and I am quite fussy because of the way I was brought up.

Toilet

Toilet

I think the toilets are very clean.

Finding your way

Finding your way

I have no problem finding my way around with all the help here.

Food

Food

I find the food very good. I do get hungry at night and the lovely staff always get me a bite to eat at night.

Liquid

Liquid

Staff gave me a drink of water with a bit of lemon through it and took care to make sure it was right for me.

Privacy

Privacy

They always knock on my door before they come in and are so nice to me.

Lighting

Lighting

The lighting is very good and i have no problems with it.

Heating

Heating

It was cold last night but with the blankets here kept me nice and warm.

Staff attitude

Staff attitude

I've never had problems with staff attitudes towards me . A man helped me this morning and he was not embarrassed and I wasn't embarrassed either.

Seeing the whole me

Seeing the whole me

They are all very natural with me. Always asking if I am alright and being nice to me as a whole . When I go home I tell my family all the nice stories about my stay over.

I would never think about staying anywhere else . 

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Responses

Response from Annie Weir, Senior Engagement & Project Manager, North Ayrshire Council 7 years ago
Annie Weir
Senior Engagement & Project Manager,
North Ayrshire Council
Submitted on 27/11/2017 at 07:57
Published on Care Opinion at 12:46


picture of Annie Weir

Dear 'Supported by Irishlass'

Thanks so much for telling us about your experience at Anam Cara. It sounds like they are looking after you very well. It's lovely to hear when people get a great service.

Thanks for taking the time to let us know

Annie

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