"I felt listened to and reassured by the..."

About: Montagu Hospital

What I liked

Excellent friendly staff from beginning to end. A much friendlier hospital than DRI. The staff in this hospital are a credit to the NHS .

What could be improved

The building is looking a little worse for wear. I can appreciate that it is difficult in the present climate to re vamp or even provide enough staff to get on top of this problem with a good scrub in all the corners. I in no way blame the staff for this problem, as I've already said they are doing an excellent job.

More about:

Story from nhs.uk

Responses

Response from Montagu Hospital 7 years ago
Montagu Hospital
Submitted on 06/03/2013 at 06:52
Published on nhs.uk on 07/03/2013 at 04:15


Thanks so much for your positive feedback. It's really great to hear that our staff cared for you so well. Since January 2011, we have been carrying out a lot of improvements and refurbishments at Montagu to improve the building and the facilities for patients. We've opened a new Pain Management Unit and are currently building a brand-new rehabilitation unit for people recovering from serious injury or illness that we believe will be the first of its kind in the UK.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Emer Scott, Director of Communications, Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust 7 years ago
Emer Scott
Director of Communications,
Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust
Submitted on 06/03/2013 at 06:52
Published on Care Opinion at 11:43


Thanks so much for your positive feedback.

It's really great to hear that our staff cared for you so well. Since January 2011, we have been carrying out a lot of improvements and refurbishments at Montagu to improve the building and the facilities for patients.

We've opened a new Pain Management Unit and are currently building a brand-new rehabilitation unit for people recovering from serious injury or illness that we believe will be the first of its kind in the UK.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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