"My experience of Halton Treatment Centre..."

About: The Cheshire & Merseyside NHS Treatment Centre

What I liked

Not a great deal.

What could be improved

Customer service in general, and in particular staff who listen to a patients concerns and desription of their problem.

Anything else?

I endured the most appalling visit to this establisment. My attendance was not recorded by the receptionist resulting in my being identified as a "non attender". As a result of this, when I was eventually seen after an extended delay the consultant gave the impression he regarded my presence as a nuisance. This delay also meant I was too late for any further radiography services. A totally wasted day from my point of view.Customer serviceServiceConsultantsReception staff

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