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Care Opinion

Not good

Story from nhs.uk

"Not good"

About: Barnet Hospital

What I liked

I felt that the care that my mother received was horrendous. She was treated in a general ward for geriatric patients when she is 45 years old, and had a serious brain aneurysum (subarachnoid haemorrage). The nurses were mulling around, and did not interact with any of the patients. The Doctor to patient communication was terrible. we were informed of a hospital transfer at the last minute.

What could be improved

Staff communication and hygiene. Nursing care.CommunicationPatient careHygieneWardDoctorsNursing staff

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Responses

Response from Barnet Hospital 13 years ago
Barnet Hospital

Submitted on 21/02/2011 at 11:50
Published on nhs.uk on 17/04/2011 at 10:50

Thank you for your feedback and we would like to apologise that you feel your mother did not receive the level of care she was entitled to. If you wish us to look into this matter further please contact PALS on 020 8216 4924 or e-mail barnetpals@bcf.nhs.uk

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