"Makes me want to go private for the..."
About: Royal Lancaster Infirmary Royal Lancaster Infirmary Lancaster LA1 4RP
Posted via nhs.uk
What I liked
some of the staff happy and really showed they cared
What could be improved
Communication between patient and staff and between staff
Ward 33 , disgusted how my father was made to guess what was happening to him. No communcation between the staff. My father was not informed with what was happening with him and they only way we knew was when a relative went to ask and even then with what they said, it was not followed through with. my father was left waiting and guessing. Some of the staff were nice and showed they really cared and more were annoyed if you talked to them in paticular one member.CommunicationWard