This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Treatment

Posted By Whisky

"Treatment"

About: Crosshouse Hospital / Acute Medicine Crosshouse Hospital / Cardiology Crosshouse Hospital / General Medicine

(as a service user),

In the past 5 years my husband has spent most of it in and out of hospital he was first told he had AF and was treated medically.  He then became ill again with endocarditis and spent 6 weeks in hospital on antibiotics. After that he became desperately ill again.   we were then told he had a leaking heart valve at the time the doctor did not think surgery was required so was treated with medication.   after a time he was so ill they then discovered his thyroid was playing havoc in his body. During all this time he was given too much medication twice on his stays in Crosshouse hospital

Finally this year they decided to operate on his heart I was losing fast.  that surgery was done in April this year at the Golden Jubilee. I ask if the  surgeon wanted to see him after his surgery and he said he did not want to see him which I thought strange.

Finally after 9 months he was sent for a review and the doctor was shocked to discover he was as bad as ever so now wants to go down with the camera to see what has gone wrong.

As I have said previously on this site he did not have good recovery after his surgery and now I am so angry with all the treatment over the past five years I am going to put in an official complaint to the chief medical board

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 20/11/2017 at 16:14
Published on Care Opinion at 16:32

picture of Eunice Goodwin

Dear Whisky,

It is with sadness that I have read your post and I re-read your previous one too. You have both had quite a time of it and I am so sorry that your saga continues. It sounds as if there have been quite a few unavoidable factors along the way and some aspects of his care that could have been better and that is disappointing.

Thank you for getting in touch, it is important for us to be able get the opportunity to look over things that were not been optimal so that we can improve things as necessary.

I hope that the doctors get to the bottom of your husband's health issues once and for all.

Best wishes,

Eunice

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Whisky (a service user)

Thankyou for your sympathy but it does not help my husband I feel so angry that he has went through this for 5 years and we are back to where we staŕted overdosed twice and nothing done about it all I got wàs sorry it should not have happened I just dont know were to tùrn questions need to be asked and answers given by somebody

Update posted by Whisky (a service user)

I feel that no one cares anymore and we are just passed around like a piece of paper. I don't think I should have to chase up doctors to find out what is going on. When I ask anything I can see the annoyance on their faces. If I don't keep asking I get told nothing its people's lives they are dealing with. I think the lack of care we have experienced is really awful.

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 14/12/2017 at 11:07
Published on Care Opinion at 12:49

picture of Eunice Goodwin

Dear Whisky,

I am really am disturbed by the distress coming through from your posts. I am so sorry that you feel this way about your husband's care and your treatment too. I am saddened that you feel that no one cares anymore and that is clearly borne from your experience, for which, again, I am sorry. I would like to demonstrate that this is not true of us all. Please contact me and let us have a chance to get some of the answers you seek. My phone number is 01563 826222 and my email address is Eunice.goodwin@aapct.scot.nhs.uk.

Kindest regards,

Eunice

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k