"I doubt I'd have been treated like this..."

What I liked

Post natal care.

What could be improved

Quality of antenatal care was abysmal - I was admitted at 08:30 after my waters breaking at 04:00. Antenatal midwife came at 11:00 to say I would be induced at approx 14:00. Didn't see anybody else between 11:00 and contractions starting at 16:30 (approx). Attempted to get pain relief three times between 16:30 and 18:00, when midwife eventually offered paracetamol and codeine. Pain relief did not work but was once again left alone. My mother rang at 19:30 to ask after me and was told that I hadn't been registered as being at the hospital. I gave birth at 01.30 the following day after being told that I should not have been in labour longer than 18hours due to Strep B. I didn't receive the IV antibiotics I needed to prevent the transmission to my baby. Throughout the whole of the antenatal process I was ignored and felt belittled and a burden at a time when I should have been given support and enjoyed the experience.

Anything else?

I work in the NHS and am normally an adament advocate for the treatment given, but experiencing the quality - or lack - of care at WRH means that I would never recommend this hospital to others.AntibioticsPainkillersParacetamolPatient careMaternityMidwife