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rude unhelpful staff who do not put you...

Story from nhs.uk

"rude unhelpful staff who do not put you..."

About: Leighton Hospital

What I liked

Nothing

What could be improved

communication

I had an appointment in April 2010 and after numerous messages left nobody has called me back regarding my follow up appointment - its a disgrace

Anything else?

Go to a different hospital

More about:
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Responses

Response from Leighton Hospital 13 years ago
Leighton Hospital

Submitted on 24/12/2010 at 11:56
Published on nhs.uk on 25/12/2010 at 04:02

Mid Cheshire Hospitals NHS Foundation Trust thanks you for taking the

time to add your comments to this section of the NHS Choices website.

We understand you concerns regarding your follow up appointment

if you contact our Patient Advice and Liaison Service in the strictest

confidence they can look into this for you. PALS acts independently when handling patient and family

concerns, liaising with staff, managers and, where appropriate, other

organisations. You can contact PALS by:

Calling into the PALS office in the main entrance reception area

at Leighton Hospital, Monday to Friday 9.00am - 5.00pm

Telephoning: 01270 612410 (24 Hour answer machine.)

Faxing: 01270 501646

· Emailing: PALS@mcht.nhs.uk PALS@mcht.nhs.uk>

· Writing to: PALS, Leighton Hospital, Crewe, Cheshire, CW1 4QJ

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