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"overall it is very disappointing for..."

What I liked

I have to day that Podiatry is very good in particular one staff member who is always very friendly, open and honest. It is a shame that other departments do not learn from her example.

What could be improved

Whenever I have an appointment at loughborough there is always some problem. Either an appoinment has been miss made or you end up waiting for 30 -40 minutes for your appointment because nobody is at the desk or consultants are running late/unaware that you are there. This is a particular problem with the foot therapy and rhematoloty outpatients departments. logo
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Response from Loughborough Hospital 6 years ago
Loughborough Hospital
Submitted on 10/06/2015 at 16:04
Published on on 11/06/2015 at 01:01

Thank you for taking the time to provide us with feedback about your experience. We are sorry that we did not meet your expectations on this occasion. Please contact our Patient Advice and Liaison Service at if you wish to discuss this further.

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