"Thank you"

About: Solihull Hospital

What I liked

Comment received via Trust website and published with permission of the author:

I was admitted to Solihull Hospital Ward 15/16 recently for an operation on my bunion. I would like to say what wonderful treatment i received from the moment I entered the ward to when I left. The nurses were very professional but polite, friendly and kept me informed of everything that was happening. I was put at ease when I arrive and kept informed at all times of what was going to happen and when.

I have only praise for all the staff on the ward and in this day when one hears nothing good about hospital treatment I felt I should let you know how I was treated.

Please pass on my thanks to all the staff involved. Even the porter tried to put me at ease on my way to the theatre.

Story from nhs.uk

Responses

Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust 9 years ago
Iona Belgrove
Patient Services Manager,
Heart Of England NHS Foundation Trust
Submitted on 25/08/2011 at 16:27
Published on Care Opinion at 17:00


Hi

Many thanks for your kind comments that you have posted. I have passed your email onto ward 14/15 at Solihull Hospital .

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Response from Solihull Hospital 6 years ago
Solihull Hospital
Submitted on 14/08/2014 at 13:04
Published on nhs.uk on 15/08/2014 at 04:00


Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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