"Professional, efficient, friendly, in..."
About: Russells Hall Hospital Russells Hall Hospital Dudley DY1 2HQ
Posted via nhs.uk
What I liked
I was greeted by a very pleasant lady at the X-Ray desk who scanned my letter of appointment and was able to direct me in the appropriate direction for my Ultra Sound Scan with ultra efficiency.
I was then greeted by a member of staff who guided a very nervous and anxious patient through the dressing preparation, and later on to a thoroughly professional and very expertly executed scan. I was made to feel comfortable, and the whole process was conducted in the most professional manor that I left the scan feeling calm, comforted and assured that only the very best treatment had been offered.
My very grateful thanks for what was a very personal and intimate scan.
What could be improved