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Very poor healthcare

Story from nhs.uk

"Very poor healthcare"

About: Northern General Hospital

What I liked

Money saving ideas of supplying 25 dinners to 30 patients on the same ward. Nursing staff had to divide the supplied dinners up so at least everyone got a little to eat, great work, keep it up (not)

What could be improved

Giving a man more than paracetamol for a leg amputation (which wasnt done under a general) and actually supplying and giving what the surgeon told them too.

Making the transfer from halamshire (after the opp) less painful and less traumatic by supplying more than a transit with dirty, broken and cold bench seats in it.

Doing a blood test before the specialist returns to the ward after ordering one earlier in the day.

What could be improved? in 2 words, patient care

Anything else?

Very poor treatment of patients and staff. Moral lower than rock bottom food (when available) poor quality.

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Responses

Response from Northern General Hospital 13 years ago
Northern General Hospital

Submitted on 04/01/2011 at 15:49
Published on nhs.uk on 05/01/2011 at 04:04

We are very sorry to hear that you are so unhappy with your encounters of our hospitals.

We would very much like to look into your concerns and would be grateful if you could contact the patients services team on 0114 271 2400 or alternatively email on PST@sth.nhs.uk .

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