"Thank you to the intermediate care team"

About: City Health Care Partnership CIC / Intermediate care

(as a relative),

My father slipped on the ice last week which resulted in a short stay in Hull Royal Infirmary with a broken arm and pelvis He was transferred to Highfield Resource Centre on Friday.

I would like to send my personal thanks to both Judy and Sue who both work in the Intermediate Care Team. During this stressful time for my family, especially my mother, who has recently undergone surgery and due to the weather was unble to visit him in hospital. Both of them worked hard to ensure my father was transfered on Friday liasing with the staff at HRI, chasing up results and organising the ambulance.

This has now allowed my mum to visit and spend time with my father as she lives nearby, my father is also delighted and said the staff are really lovely at Highfield.

On a personal note I found Sue and Judy to be friendly, approachable and always kept us informed of any developments I have been so impressed with both of them and want to thank them very much.


Response from Jean Knaggs, Modern Matron, Unique Care, City Health Care Partnership CIC

Thank you Maisie for your comments. It is useful to have feedback that your relative received an excellent high quality service from the Intermediate Care Team. This compliment will be cascaded to all the staff in this service including the named individuals whom I am sure appreciate that you took the time to post this compliment on the Patient Opinion website.

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