What I liked
Comment received via letter to the Trust and published with permission of the author:
I am writing to express my thanks to your staff following my recent CVS test at your hospital. I was very nervous on the day but was very well informed before the procedure took place and re-assured throughout the whole process which I have to say made things a lot easier.
I was very pleased with the care I received so just wanted to express my thanks in writing.
"Recent CVS Test"
About: Heartlands Hospital Heartlands Hospital Birmingham B9 5SS
Posted via nhs.uk