"This hospital displays skill and care in..."

About: Lewes Victoria Hospital

What I liked

I was on Robinson Ward (Nov 2010) for an umbilical hernia operation. I have never been in such a friendly, relaxed environment where all staff met me with a smile and made it clear that I mattered and they cared. All nurses, the surgeon and anaesthetist were friendly, down to earth people with no airs or graces who explained all that I needed to k now and answered all questions clearly and willingly. The bed screens and window blinds were all carefuly chosen colours to create that 'good feel' factor. The toilet was clean and in excellent condition.

After the operation I was brought freshly made tea or coffee, given a choice of sandwich and many biscuit offers. Care by a particular member of staff their team was exemplary. Good bless them all for their skill and love.

Finally, although not a young premises everything is in good order and good condition. I was treated here better than either of two private hospitals used in the past when my company paid for private medicine.

What could be improved

Nothing that I am aware of...this is a small hospital with a big heart

Story from nhs.uk

Responses

Response from Lewes Victoria Hospital 5 years ago
Lewes Victoria Hospital
Submitted on 23/12/2014 at 10:47
Published on nhs.uk on 24/12/2014 at 00:00


Thank you for your posting It’s always encouraging for staff to receive positive feedback for their hard work and dedication to providing quality care and service to all patients.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k

Keyboard Shortcuts

Navigation
Shortcut Help ?
Go to Home g + h
Go to Tell Your Story g + t
Go to About Us g + a
Actions
Focus Search Box /